Our Mission, Vision, and Values
Where Passion Meets Luxury & Every Detail Feels Like Home
Southern Hospitality Meets Professional Excellence
What started as a vision to provide honest, expert fireplace service has evolved into something bigger—a company culture built on professionalism, growth, and the belief that every team member has the potential to excel.
100% Woman-Owned
NFI Certified
Texas-Based
Our Foundation: Mission, Vision & Values
These aren’t just words on a wall—they’re the principles that guide every decision we make, every interaction we have, and every service we provide.
Our Mission
We train skilled, service-driven professionals to deliver exceptional experiences at every touchpoint.
Through education, teamwork, and a hands-on approach, we provide accurate, detailed, and responsive service that sets a new standard in the hearth industry. We lead with professionalism, take ownership of our work, and support the personal and professional growth of every team member.
Our Vision
To build a company where people grow—through learning, accountability, and high standards—into trusted professionals who take pride in their work and in one another.
We are building a culture rooted in education and continuous development—where integrity, initiative, and teamwork shape confident individuals ready to lead with skill and purpose.
Our Core Values
Professionalism, Always
Show up prepared. Speak with respect. Handle every task with care. Whether we’re in the field, on the phone, or in the warehouse—we represent CDR.Own the Outcome
Take full responsibility. Whether it’s a challenge or a success, see it through. No blame, no excuses—just action and follow-through.
Communicate Respectfully & Support Each Other
We solve problems by talking to each other—not about each other. We offer help, not criticism. If something’s off, we address it with maturity and respect.
Use Sound Judgment
We’re trusted to act independently. Make decisions that reflect our values, uphold our reputation, and move the team forward. If we’re unsure—ask, don’t assume.
Be Accurate, Be Clear
Precision builds trust. Whether we’re completing a service ticket or organizing inventory, accurate and detailed work helps the next person succeed—and protects our customers.
Keep Learning, Keep Growing
We believe every team member has the potential to grow. That means learning new skills, owning your development, and helping others do the same.
What This Means for You
You get a team that shows up prepared, follows through on commitments, and continues learning to serve you better. Most importantly, you get professionals who understand that your satisfaction isn’t just about completing a job—it’s about building a relationship built on trust, expertise, and mutual respect.
Recognized Excellence & Professional Standards
100% Woman-Owned Business
Certified woman-owned enterprise, bringing fresh perspectives and unwavering excellence in the Texas fireplace industry.
Goldman Sachs 10,000 Small Businesses
Alumni of the prestigious Goldman Sachs business development program, ensuring operational excellence, strategic growth, and professional management practices.
NFI Certified Team
National Fireplace Institute certified technicians ensuring every installation, service call, and safety inspection meets the highest industry standards and safety protocols.
Commitment to Professional Development
Continuous education, hands-on training, and professional growth opportunities for every team member—because expertise requires constant learning and improvement.
