Fireplace Services, Products, Installation & Repair
As an NFI Certified company, CDR Fireplace Services has repaired fireplaces for over 13 years. From service and repairs on your existing fireplace, to installing a new fire feature, you can rely on our expertise and customer service. At CDR Fireplaces, we stand by and guarantee all work completed by our certified technicians on your fireplace.
We cover all of the Dallas/Fort Worth metroplex, including Arlington, Desoto, and Keller. CDR Fireplaces welcomes all commercial and residential accounts in Texas.
First of all I must say it was very hard for me to determine who could fix my fireplace but as soon as I called this business they understood what my problem was and scheduled me for an appointment. They apologized profusely for not being able to get to me when I needed them but they were at the appointed time on time. Thanks in particular to Melissa Womack who was very professional and great at her job. She did explain what I can do in the future but I have decided I will just call CDR again.
Contacted CDR to get the fireplace in my home up and running. Their sales rep, Amber, was able to give me a quote on the services needed just by sending them a few pictures. Then she was able to set me up with an appointment the very next day. Kavan, their technician, arrived on time and literally got our fireplace up and running within 30 minutes. He was very professional and cleaned up after he completed the job. I would highly recommend CDR for any of your fireplace needs. You won't be able to find a better price or service in the area.
Melissa and her helper fixed our non-working gas fireplace on 10 Dec. 2018. They were prompt, efficient, courteous, and finished the job to my utmost satisfaction. They give excellent value for money.
These guys are in high demand, and I see why. Our gas fireplace went out in the middle of winter. They were able to get out and "fix" it quickly (I did have to wait two weeks, but it was fireplace season). As it turns out, it only needed cleaning and minor maintenance. When the same thing happened in our master, we called them again. The technicians both times were on time, professional, and friendly.
For those of you that are not knowledgeable when it comes to gas or electric fireplaces. You must call...
C.D.R Fireplace Services. Not only are they extremely knowledgeable when it comes to all makes and models, but most importantly, they are extremely reasonable and efficient!!! They are prompt, friendly, trustworthy and very affordable!!! We all love to enjoy our fireplaces during those cold winter months and especially while entertaining family and friend over the holidays. So be safe and enjoy the warmth & ambiance of a nice burning fireplace this winter and call C.D.R Fireplace Services for your fireplace needs...they do it all!!! They are the BEST in the DFW area. I was extremely
Satisfied with the services rendered and almost felt as if I was under charge...which is very rare living here in Texas...
CDR fixed my gas fireplace for the price of a service call. They also cleaned the glass so you can clearly see the flames again. My plumber thought it would need a new part, but it was fixed in one trip and these are definitely the folks to call for your annual fireplace maintenance (who knew?)!
Had not used our propane gas fireplace in quite a few years and needed to get it going again. Called the Fort Worth company that sold it to us 17 years ago to see if they had a technician that would come out and look at our unit. They told me that they didn't sell the Heatilator fireplaces any more and did not seem too interested in sending someone to look at it. I researched other companies and came across CDR Fireplaces and boy am I glad I did! I looked at most of their reviews and saw many 5 star reviews so thought I would give them a try. They were very friendly when setting up my appointment and sent an email the day before to remind me. Melissa showed up exactly on time and was extremely professional and courteous. She explained every thing she was doing and why in a way I totally understood. I really didn't need any repairs, just needed a good cleaning and adjusting. Within minutes Melissa had our unit firing like new. She cleaned everything and explained that all I owed was the service charge! She could have easily told me that my fireplace needed expensive repairs and I would have believed her but she treated me the way a company should treat someone. I am thrilled with my choice to use CDR Fireplaces and will continue to use and recommend them. Thanks Melissa!
I just want to say that this company came highly recommended to me by another fireplace business that had gone out of business. I first called on January 21, 2021 to inquire about receiving a quote for a remodel. I was told that my information would be passed to Amber. Amber called me back within an hour and I explained what we wanted and she asked me to send her pictures of our current fireplace. I did those things and we sent a few more messages back and forth. The next day I messaged her because I still had no details about what brand fireplaces they sell or when I could expect to receive a quote. She then suggested a fireplace, told me to choose which size and send it to her in email and she would get me a quote on a fireplace and for framing. It's been 3 weeks and I've heard nothing. I feel this is very poor customer service on their end. I tried to call the store again and they just always refer me back to Amber. She is the only contact and doesn't communicate well. I would suggest you take your business elsewhere. We went to Dave at Flames Fireplaces and Gas Grills and he took great care of us.
Fantastic service! Arrived on time, cleaned out my fireplace in an extremely timely manner and left me feeling like a knowledgeable homeowner regarding my fireplace. My logs were all kinds of wrong and she corrected them. I also REALLY appreciate that in fixing the logs she didn't make a mess around the fireplace. Best money I've spent and I look forward to having them do the logs in my outdoor firepit next.
Melissa came out and was very thorough and efficient in diagnosing what was wrong with our fireplace, and getting it fixed.
CDR Fireplace did a great job in fixing our fireplace. They were very professional and explained everything to us as they did it. No trying to sell us anything we didn't need the charge was exactly what they quoted us in the phone. Melissa was very nice. I highly recommend them to anyone who needs their fireplace serviced.
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